For users of Microsoft Excel
When downloading accounts from the Enlyft Platform via CSV file to your computer, the text may appear corrupted if the company name or location data includes non-English characters.
In order to correct this issue, please complete the following:
Download the CSV file from your segments and save to your computer.
Open a blank Excel file.
Go to the Data tab.
In the left-most section, select "Get Data" > "From File" > "From Text/CSV."
Choose the downloaded file you have just saved on your computer.
Choose 65001: Unicode (UTF-8) from the drop-down list that appears next to File origin and click Next.
Ensure that your delimiter is set as comma, and continue through the steps of the Text Import Wizard to finish.
Your data will now be shown with correct formatting!